Privacy Policy

Etmrn Fitness and Nutrition ("Etmrn", "we", "us", or "our") operates the Etmrn mobile applications and website. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

Information We Collect

When you create an account and use Etmrn, we may collect the following information:

  • Account information — your name, email address, and profile details you provide during registration.
  • Fitness and nutrition data — information related to your coaching programs, workout plans, nutrition plans, and progress shared between you and your coach.
  • Payment information — transaction details when you purchase coaching packages. Payments are processed by a third-party payment processor; we do not store your full payment card details.
  • Communications — messages and reviews exchanged between coaches and clients on the platform.
  • Usage data — we use privacy-focused, cookie-free analytics to understand how our website is used. This data is anonymous and cannot be used to identify you personally.

How We Use Your Information

We use your information to:

  • Provide and operate the Etmrn platform, connecting coaches with clients.
  • Process payments for coaching packages.
  • Send you email communications, including account confirmations, purchase receipts, coaching updates, and platform notifications.
  • Respond to your inquiries submitted through our contact form.
  • Improve our platform and user experience.

Email Communications

We use email to communicate important information about your account and activity on the platform. This includes welcome emails, purchase confirmations, coaching program updates, and payment status notifications.

You can manage your email preferences and opt out of non-essential email communications at any time through the preferences section in the Etmrn app.

Data Sharing

We do not sell, rent, or share your personal information with third parties for advertising or marketing purposes. Your data is only shared in the following limited circumstances:

  • Between coaches and clients — fitness data, messages, and reviews are shared between matched coaches and clients as part of the coaching service.
  • Payment processing — transaction data is shared with our third-party payment processor to complete purchases.
  • Legal requirements — we may disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your account and associated data.
  • Opt out of non-essential email communications through the app preferences.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@etmrn.com